The constraint is rarely the technology itself. More often, new technologies are introduced into systems of work that were never designed for iterative, value-driven experimentation, fast learning, and adaptability.

During this practical session, we will introduce and use 4 lenses: Value, Flow, Quality, and Experience to assess how technology initiatives are defined, structured, delivered or constrained in the effective value they deliver to the business.

You will apply the 4 lenses to assess and redesign a technology-enabled initiative - internal or client-facing - working with realistic constraints and trade-offs faced by teams doing the work.

Through guided exercises, you will: